Returns & Exchanges

At Goose Creek Candle, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, you may return unused items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the unused candles in their original packaging to ensure they are protected from breakage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.